Information
TrustScore 4.8
|
9,964 reviews
Iris | Cowl Neck Cape Coat for Women
€53,00
Processing Time: Orders are processed within 1-2 working days.
Where We Ship: We also deliver across Europe, including France, Italy, Spain Germany, the Netherlands and more.
For full details, please review our Shipping Policy
We recommend hand-washing all our garments.
If using a machine, select the hand-wash setting to avoid shrinking or damaging the premium fabrics.
Air dry only.
Our dresses follow standard sizing
S = UK 8
M = UK 10
L = UK 12
XL = UK 14
For a looser, more relaxed fit, we recommend selecting one size up.
Be part of our 12,000+ happy customers
I was a bit unsure at first, but it turned out even nicer than I expected. Fits really well and feels lovely to wear.
Emily Clarke, Bristol
I ordered the top in a size L (I usually wear UK 14) and it fits just right — not too tight, really comfortable. I’ve already worn it twice and absolutely love it.
Charlotte Green, London
The dress fits beautifully and I felt great wearing it. Already thinking about my next order.
Olivia Harris, Brighton
Wore this to a dinner and had so many compliments. Simple, elegant and comfortable.
Hannah Lewis, London
The fit is spot on and it looks just like the photos. Couldn’t ask for more.
Chloe Davies, Manchester
I got the top and skirt set in a size S and it fits perfectly — I’m usually a UK 8. The fabric feels really nice and the cut is so flattering. Love that I can wear the pieces together or mix them with other outfits.
Isla Bennett, Brighton
Such a comfortable piece, I didn’t need to adjust it once. Simple, elegant and feels lovely on.
Ella Robinson, London
I hesitated at first, but I’m so glad I ordered the set. The cut is gorgeous and the quality is spot on.
Lucy Barker, Oxford
I really like the dress, the quality is lovely and it fits well. The delivery took a little longer than I expected, but overall I’m very happy with it.
Sarah Thompson, Cornwall
Didn’t expect it to be this nice, but the fit and feel are just perfect.
Sophie Hall, Liverpool
Sorry, there are no products in this collection.
Frequently Asked Questions
-
Processing takes 1–2 business days. Delivery usually takes 2-5 working days, depending on your location.
-
Yes. Countries we cannot ship to are automatically excluded at checkout. If you are able to complete your purchase, we can deliver to your country.
-
Yes, we offer full and partial refunds.
For refund requests, please contact our support team at customerservice@horusthelabel.com.
-
Step 1: Contact Us
Email us at customerservice@horusthelabel.com with your order number and a brief explanation of your return.
Our team will provide the necessary instructions.Step 2: Ship Your Package
Once you receive instructions, send your item to the provided address.
Please use a shipping method with tracking to ensure safe delivery.Step 3: Receive Your Refund
Once we receive and inspect your return, we will process your refund within 14 business days to your original payment method.Cancellation Policy
We understand that sometimes you may change your mind. So we offer a 24-hour cancellation window, as long as your tracking code has not yet been generated.
After this period, or once your order is processed for shipping, cancellations are no longer possible.
If you need to return your item, please follow the return process outlined above.Important Notes
To qualify for a refund or exchange, items must be unused, in original condition, and have all labels and tags attached.
Returns that show signs of wear, use, or damage may not be eligible for a refund.
Return shipping is the customer’s responsibility, and all returns must be sent to our central warehouse.
If you ordered the wrong size, you’re welcome to exchange it for a different size—or choose between store credit or a refund, depending on your case.For all detailed conditions, exceptions, non-returnable items, and refund guidelines, please review our full Return & Refund Policy.
-
For further enquiries, please contact our team at customerservice@horusthelabel.com.