Privacy Policy

Last Updated: 23 December 2024

This Privacy Policy describes how HORUS (“the Site”, “we” or “our”) collects, uses and discloses your personal information when you visit, use our services, or make a purchase on horusfashion.com (“the Site”), or when you communicate with us regarding the Site (collectively, the “Services”).

For the purposes of this Policy, “you” refers to the user of the Services — whether a customer, website visitor, or any other person whose information is collected under this Policy.

Please read this Privacy Policy carefully.

Changes to the Privacy Policy

We may update this Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
The revised version will be posted on the Site, the “Last Updated” date will be updated, and any additional measures required by applicable law will be implemented.

Collection and Use of Your Personal Information

To provide our Services, we collect — and have collected over the past 12 months — personal information about you from various sources.
The information collected and its use depends on how you interact with us.

In addition to the specific uses described below, your data may be used to:

  • Communicate with you;

  • Provide, improve and optimise the Services;

  • Comply with applicable legal obligations;

  • Enforce the Terms of Service;

  • Protect and defend our rights, those of users, and the security of the Services.

Information We Collect

Information You Provide Directly

  • Contact details: name, address, phone number, and email.

  • Order data: name, billing and shipping addresses, payment confirmation, email, and phone number.

  • Account data: username, password, security questions, or other data needed for account security.

  • Customer service: any information you provide during communications with our team via the Site.

Certain features require this data. If you choose not to provide it, some parts of the Services may be inaccessible.

Information About Your Use
We automatically collect certain information about your interaction with the Site (“Usage Data”) through cookies, pixels, and similar technologies. This includes:

  • Device and browser information;

  • Your IP address and network connection data;

  • Your interactions with the Site and your account.

Information Obtained from Third Parties
We may also receive information from:

  • Shopify (hosting platform);

  • Payment providers (card data, billing address);

  • Logistics or marketing providers.

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Information

  • Service Provision: processing payments, shipping orders, managing returns, transaction notifications, and account administration.

  • Marketing and Advertising: sending promotional communications via email, SMS, or mail, and displaying personalised ads.

  • Security and Fraud Prevention: detecting and investigating fraudulent, illegal, or malicious activities.

  • Customer Service and Continuous Improvement: responding to requests and improving the user experience.

Cookies

We use cookies to:

  • Remember your actions and preferences;

  • Analyse and improve your interaction with the Site;

  • Display personalised advertisements.

You can manage cookies in your browser settings. However, deleting or blocking cookies may affect some Site features.

Sharing Your Information

We may disclose your information in the following cases:

  • With our service providers (IT, payments, logistics, customer service, cloud hosting);

  • With our business and marketing partners;

  • With HORUS group affiliates;

  • In the event of a corporate transaction (merger, acquisition, bankruptcy);

  • To comply with legal obligations or protect our rights and those of third parties.

We do not share sensitive information without your consent.

Data of Minors

Our Services are not intended for minors.
We do not knowingly collect personal data from them.
If you are a parent or guardian and believe your child has provided information to us, please contact us to request its deletion.

Data Security and Retention

We implement reasonable security measures, but no system is completely secure.
We retain your personal data for the period necessary to:

  • Maintain your account;

  • Provide the Services;

  • Comply with legal obligations;

  • Resolve disputes.

Your Rights

Depending on your location, you may have the following rights:

  • Right to access your data;

  • Right to rectification;

  • Right to erasure (“right to be forgotten”);

  • Right to data portability;

  • Right to restrict processing;

  • Right to withdraw consent;

  • Right to lodge a complaint with a data protection authority.

You can exercise these rights via our Site or by contacting us directly.

Complaints

If you are not satisfied with our response to a complaint, you may contact the data protection authority in your country (in the EU, see the list of competent authorities).

International Users

Your data may be transferred and processed outside your country of residence, including in the United States or other countries.
In such cases, we implement the European Commission’s standard contractual clauses or equivalent mechanisms to ensure an adequate level of protection.

Contact

For any questions regarding this Privacy Policy or to exercise your rights, contact us at:

HORUS FASHION LLC
7091 4th St N
St. Petersburg, FL 33702
United States of America
📧 customerservice@horusthelabel.com