Shipping policy

At HORUS, we combine premium fashion with efficient global logistics.
That’s why your order is shipped directly from our distribution centres in the USA, Brazil, or Asia, depending on availability and your delivery address. This approach allows us to optimise delivery times while keeping costs fair for you.

PROCESSING TIME

All orders are processed within 24–48 business hours.

  • Orders placed Monday to Friday are usually processed the same day or the next business day.

  • Orders placed on weekends or public holidays will be processed on the next business day.

DELIVERY TIME

Once processed, your order is handed over to our logistics partners for delivery.

  • Standard delivery: 3–9 business days (in most regions).

  • Extended delivery: 10–15 business days (in exceptional cases such as customs inspections, adverse weather conditions, or peak demand periods).

As soon as your order is dispatched, you will receive a tracking link so you can follow your delivery at any time.

SHIPPING PARTNERS

We work with a carefully selected network of trusted international and local carriers to ensure safe and timely deliveries. Our partners include:

  • DHL, FedEx, UPS, USPS, Royal Mail

  • Deutsche Post (Germany)

  • Österreichische Post (Austria)

  • Swiss Post (Switzerland)

Your shipment is automatically assigned to the most efficient carrier for your region at the time of dispatch.

CUSTOMS, DUTIES & TAXES

At HORUS, we cover all customs duties and import taxes.
No matter where you are located, you will not be charged any additional fees upon delivery.

We believe in a clear, fair, and hassle-free shopping experience from start to finish.

SHIPPING AVAILABILITY

We ship to almost every country worldwide. Some remote areas or small islands may have restrictions, but if your country appears at checkout, we deliver there.

ORDER CHANGES & CANCELLATIONS

Changed your mind? No problem. You have a 10-minute window after placing your order to request changes or cancellation.

After this period, or once the order is in processing, modifications are no longer possible, as we work to dispatch orders as quickly as possible.

For any change requests, please contact us immediately at: support@horusfashion.com

NEED HELP?

If you have any questions about your shipment, please contact our customer support team at:
support@horusfashion.com

We’ll be happy to assist you.